Flexible, affordable statistics education.
Designed to help you master the software you need to enhance your skills and the practical experience you need to get ahead.
Designed to help you master the software you need to enhance your skills and the practical experience you need to get ahead.

Statistical Process Control
taught by Tom Ryan
This course will will go beyond the basics of SPC and present some improved control chart methods, with better ways of determining control limits.
Instructor(s):This course will benefit anyone who has received an introduction to SPC and is ready to learn some finer points that can be very important in enabling the proper and most efficient use of control charts. This includes Six Sigma black belts and, in general, everyone who uses control charts at a comparable level, as well as those people who are responsible for Six Sigma training programs.
Dates:Add $50 service fee if you require a prior invoice, or if you need to submit a purchase order or voucher, pay by wire transfer or EFT, or refund and reprocess a prior payment. Please use this printed registration form, for these and other special orders.
Courses may fill up at any time and registrations are processed in the order in which they are received. Your registration will be confirmed for the first available course date, unless you specify otherwise. Multiple course registrations may be entitled to tuition discounts; read more.
Statistical Process Control
taught by Tom Ryan
Statistical Process Control (SPC) is an integral part of Six Sigma training programs. It can fail, though, if it is implemented mechanistically, without a thorough understanding of the methodology. This includes understanding the assumptions on which control charts are based.
This course will go beyond the basics of SPC and present some improved control chart methods, some of which are just slight variations of the standard charts, with better ways of determining the control limits of standard charts such as an R-chart, p-chart, np-chart, c-chart and u-chart. These refinements were developed by the course instructor and by others. The course will also address the following questions. Are control chart assumptions important? If so, which ones are especially critical? What is the effect on control chart properties if the assumptions are not met? How should the assumptions be checked? What action(s) should be taken if the assumptions are not met?
This course is a core requirement or elective in the following Program(s) in Analytics and Statistical Studies (PASS):
Prerequisite(s):If you are unclear as to whether you have mastered the requirements, try these placement tests here.
Participants should also be familiar with basic statistical process control (SPC) procedures and control charts.
HOMEWORK:
Homework in this course consists of short answer questions to test concepts and guided data analysis problems using software.
Organization of the Course:This course takes place over the internet at the Institute for 4 weeks. During each course week, you participate at times of your own choosing - there are no set times when you must be online. Course participants will be given access to a private discussion board. In class discussions led by the instructor, you can post questions, seek clarification, and interact with your fellow students and the instructor.
The course typically requires 15 hours per week. At the beginning of each week, you receive the relevant material, in addition to answers to exercises from the previous session. During the week, you are expected to go over the course materials, work through exercises, and submit answers. Discussion among participants is encouraged. The instructor will provide answers and comments, and at the end of the week, you will receive individual feedback on your homework answers.
The required text for this course is Statistical Methods for Quality Improvement, 3rd Edition, by Thomas P. Ryan, and it can be ordered from Wiley by clicking here. Wiley typically offers statistics.com customers up to 15% discount on this book (and all other statistics titles): enter the code aff15 in the Promotion Code field when prompted during checkout and click the Apply Discount button. (If you are located in Asia, the web procedure for your location may not accept this discount – try calling your regional Wiley representative.).
PLEASE ORDER YOUR COPY IN TIME FOR THE COURSE STARTING DATE.
Software:Virtually all of the computations for the course can be handled using Microsoft Excel, as well as general purpose statistical software. This course does not require the use of specialized SPC software capabilities such as those found in Minitab, JMP and Statgraphics, though it does afford a useful opportunity to familiarize yourself with those features and understand them in the context of the underlying concepts behind SPC.
Statistical Process Control
taught by Tom Ryan